Privacy Policy

Privacy Statement in Compliance with Bill 25 – Updated September 2023
Tremblant Virtual Reality Inc, in accordance with the provisions set forth in Bill 25, is dedicated to safeguarding and upholding the privacy of our valued customers. The purpose of this Privacy Statement is to acquaint you with the kinds of information we may gather when you engage with our website and services.

Collection and Utilization of Information
Google GA4 analytics tracking and Meta/ Facebook pixel are used in this website.  
No other information is collected unless you choose to contact us via the contact form, or choose to make a booking from the website.
In which case, the information collected  falls under the category of Personally Identifiable Information (PII). This includes only your booking name, contact telephone number, and email address.  

When a booking is made through our website, we employ a third-party booking system (Activity Box and Ventrata) as well as a secure transactional processor (Moneris) for payment processing. The booking system will prompt you to provide a booking name, contact telephone, email address and billing details, credit card information, and other transaction-related data) This information is utilized solely to confirm your booking, process your payment, and maintain communication regarding the status of your reservation. Credit card information submitted during the booking process is solely used for payment processing through Moneris and is not stored by us or the booking system.

Furthermore, before partaking in our services, you may be required to electronically sign a waiver on-site at our location. The Personally Identifiable Information collected on this waiver includes your name and signature.

Sharing Customer Information
Any Personally Identifiable Information gathered from customers is exclusively used for booking purposes and is stored securely in an encrypted database. Tremblant Virtual Reality and all authorized users of the booking system are strictly prohibited from selling, trading, renting, or otherwise transmitting any customer’s Personally Identifiable Information, as stipulated in the terms and conditions of the booking system for all authorized users.

Tremblant Virtual Reality may be compelled to disclose Personally Identifiable Information in response to a court order, subpoena, or government investigation, and authorized users reserve the right to report any activities they genuinely believe to be unlawful to law enforcement agencies. Release of Personally Identifiable Information may also occur if it is reasonably necessary to enforce or apply any Limited Warranty or to protect the rights, property, and safety of others.

Content from External Websites
Links to third-party websites, which may be featured on our site, are provided solely for informational and convenience purposes or to offer additional information. This Privacy Statement does not encompass the information practices of these websites, and we do not have control over their content or privacy policies.

Changes to This Statement
Any revisions or modifications to the terms of this Privacy Statement will be posted here, and the date of the latest version will be indicated below. By utilizing our website and services, you acknowledge your acceptance of this Privacy Statement as it stands at the time of your use.

Designated Privacy Contact
Should you have any questions, please reach out to Craig Ewart via email at, in accordance with Bill 25.