Important Info & FAQ’s
UPDATE SEPTEMBER 2023
PLEASE NOTE OUR FALL OPENING HOURS . MONDAY CLOSED, TUESDAY - FRIDAY OPENING AT 12 NOON. WEEKENDS OPENING AT 11am
BOOKING AND CANCELLATION POLICY.
Full payment is taken on reservation in order to hold your places.
Cancellation policy for individuals.
Can be cancelled without penalty up to 24hrs prior to start time. Cancellations within 24 hours, no shows or latecomers are non refundable.
Private groups and birthday parties.
Can be cancelled without penalty up to 48 hours in advance. Within 48 hours — sorry no refund.
VR is an interactive computer-generated experience within a simulated environment, incorporating mainly auditory and visual through a VR headset, but can also incorporate other sensory feedback like motion.
This immersive environment can be similar to the real world or it can be fantastical, creating an experience that is not possible in ordinary physical reality. (Source Wikipedia)
Non technically—its an absolute blast and and a must try experience.
The roller coaster VR rides are suitable for children 5+
Our other VR experiences are best suited for 7 yrs+
Driving simulators need to be at least 4’11 to reach the pedals.
Don’t forget children under 12 years must always be supervised by a parent/ adult in the center.
Some VR games e.g scary themes are age restricted and may not be suitable for young children, our staff will help you choose the best experiences.
Yes and we have lots of experiences and games that are perfect for someone with limited mobility or certain special needs. Please note there is only a single unisex small bathroom facility in the VR Center and it is not wheelchair accessible. There are however other facilities nearby outside the VR Center.
For bookings in VR stations and sim racing, you can share your time / equipment with 1 friend / family member at no extra cost. We recommend to book for 1 hour or more if sharing, so everyone has plenty of time to play. Please note: To prevent over crowding during busy times just 1 player and 1 friend/ family spectator may be permitted in the VR center per station/session. If you are more than 2 people you must book multiple stations.
No, but we rent the latest tech headsets for you to try out in your home or back at the hotel. We can also happily advise you on what we’d recommend to buy.
For adults private parties (18yrs+) you may bring your own alcohol but also bring your own plastic cups. For children’s birthday parties you may bring cake with disposable cutlery. You must tidy up and take everything with you afterwards. Soft drinks are available for sale at the VR center.